We-Integrate

Richard Foulkes, a Director of We-Integrate, is an accidental Software Developer. Back in 2012 he needed a solution for his business that needed an APP so together with Clif Shaw they started a business that built an APP. It turned out the APP, We Capture, had other uses by different sorts of users. 13 years later, Richard still doesn’t know Python from Cobra or how to code software, but he and Clif have learnt from the industries they have worked with to build We-Capture to fit a niche in those industries. In the Rental Vehicle industry, that niche is helping rental companies identify damage on rental vehicles and who caused it in a way that keeps the rental companies reputation intact. Richards’ approach to business is that it should be simple, fun and win-win or its not worth doing. Richard will try to share, from an outsider’s perspective, what best practice looks like in identifying damage and communicating with the client currently looks like and his insight into areas We-Integrate is developing for the future.

Futurist

Craig Rispin is one of the world’s leading futurists -
he is an expert in emerging business, people and technology trends – and how companies can profit from them.

Craig’s keynotes and strategic planning are powered by Artificial Intelligence research of over 1 million data sources - revealing the future of any industry or major topic. 

He has over 35 years of experience working where the future has been created – with some of the most innovative organisations in the world.

An award-winning keynote speaker and CEO mentor, he shows his clients how to: Know First, Be First and Profit First.

Adjuster Corp

Daniel Burke is an internationally acclaimed multi-award-winning investigations specialist with two and a half decades of combined policing and private sector experience. Daniel is the founding director of Investigation firm Adjuster Corp which has Australia’s largest active client portfolio of rental car providers and their insurers, making Adjuster Corp the foremost authority on vehicle theft, staged accidents, and hire fraud in Australia. Daniel is a sitting Board member and Vice President for the Australasian Branch of the International Association of Auto Theft Investigators (IAATI). Adjuster Corp has detected criminal syndicates actively targeting rental car and equipment providers across Australia saving millions of dollars in potential losses. Adjuster Corp are the industry specialists at investigating the theft of heavy motor vehicles along with plant and equipment working for Australia’s largest insurers in the heavy motor and industrial special risk categories.

Autorola Australia

David began his career in the salvage auction business in 1984 and has since become a respected leader in the industry, known for his expertise, innovation, and dedication. Over the past 40 years, he has worked across every aspect of delivering salvage remarketing services for insurers and other clients, consistently achieving exceptional results.

 In the early days of live auctions, David demonstrated remarkable skill and efficiency, often conducting sales of over 1,000 cars in a single day. His ability to manage high volumes while maintaining attention to detail set him apart in the pre-internet era. As the industry evolved, David embraced technological advancements, becoming a pioneer in "in the cloud" management and sales. He expanded his expertise to include a broad range of automotive and industrial products such as cars, trucks, plant machinery, boats, caravans, planes, and more. 

David's unwavering focus on quality service, maximizing sale values, and minimizing costs has been the foundation of his success. He has built and led thriving automotive salvage auction businesses across Australia, New Zealand, Thailand, and Dubai, each reflecting his innovative approach and deep understanding of market dynamics. His leadership has not only transformed businesses but also set new standards for the salvage auction industry globally.

360Globalnet

Dexter has worked within one of Australia's largest insurers on delivering large scale change from business improvement to compliance & regulatory projects as a Subject Matter Expert, Business Analyst and Project Manager. 
Dexter joined 360Globalnet after working with the 360SiteView platform and seeing the potential that 360SiteView has in digitising and improving the overall experience for claimants and claims handlers.

Glass’s Guide

Graeme Hiku is Sales Director at Glass’s Guide.  In his career he has worked as a sales & marketing leader across traditional media publishing companies, digital media, real estate, brokerage, and construction in a variety of industries. 

Glass’s is a leader in providing relevant vehicle specification and valuation data, expert market intelligence and data driven analysis in Australia.  We are part of Autovista Group based in Europe and J.D. Power in the US.  

The segments/verticals and customers that we look after across the globe are under increasing pressure, with disruption in traditional manufacturing, electrification, ESG targets, mobility, change programmes, new emerging technologies, both now and into the future. 

 “I am deeply interested in the automotive industry and the segments that connect it all together.  I am passionate about ensuring we deliver a ROI to our customers now and into the future with the evolving data, analytics and insights that assist customers in the work that they, and their teams, deliver to their customers.”

“We all seek partners who we can trust, who understand our pain points and can continue to deliver value which ultimately enables us all to make decisions.  One of our goals is to assist customers with those decisions.”

Insuret

Jason Mcdonnell has over 30 years experience as a business owner in the insurance industry, with a focus on delivering insurance programs to the vehicle rental and mobility market. As a specialist provider to this market Jason has in-depth knowledge surrounding the market, including a strong understanding of regulatory and legislative challenges the industry faces. Jason has a strong desire to help customers to develop best practise strategies to strive in your marketplace.

Insuret

Jennifer Tregidga is a seasoned claims and innovation leader with over a decade of expertise in the insurance industry. As the Head of Claims & Innovation at Insuret, she is responsible for driving operational excellence, optimizing claims processes, and enhancing customer outcomes through innovative technology and strategic leadership.

At the VRMI Summit, Jennifer will share insights into the implementation of 360Globalnet software, exploring how no-code digital claims technology is reshaping claims processing, improving efficiency, and delivering better experiences for customers and insurers alike.

Jennifer is passionate about leveraging technology to streamline complex processes and empower teams with the tools they need to succeed. 

Sustainability in Focus

Laurie Minto is the Principal Consultant and Founder of Sustainability in Focus, a consultancy focussed on assisting business start their Sustainability journey or improving their ESG performance.

Laurie's career spans 20 years in the waste & recycling industry, including product stewardship, and he has a long term passion for the environment and doing what is right.

He holds formal qualifications in Sustainability with Cambridge University and is a GRI Certified Sustainability Professional.

MK Legal

Mohammad is the Principal Solicitor and Director of MK Legal Group. Mohammad specialises in Dispute Resolution, Litigation and Insurance. He has over 15 years of combined experience in debt recoveries, insurance litigation and dispute resolution. 

Prior to becoming a solicitor, Mohammad spent over 10 years serving the needs of both commercial and insurance clients in the areas of litigation, dispute resolution and recoveries. Mohammad has worked with and assisted some of Australia’s largest insurers, smaller insurers, underwriters, hire vehicle companies as well as commercial clients. 

Mohammad is familiar with and has conducted litigation and dispute resolution in all Australian jurisdictions. 

Mohammad’s aim is to maximise business revenue for his clients and decrease business costs by providing cost-effective and quality legal services.

Insuret

Nick is the Head of Underwriting and Distribution for Insuret. 

He has extensive experience in Underwriting & Technology roles in a number of countries, building teams and solutions for the Insurance Industry. 

Nick is passionate about building lasting relationships with Insuret customers and looks forward to engaging with our all our industry partners as we learn and grow together.

Thomson Geer Lawyers

Peter has more than 30 years' experience in providing underwriting and claims management expertise to the insurance industry, acting for insurers, insurance brokers, self-insured entities and government. His background is in all aspects of transport insurance, from front end policy writing and advice on underwriting and compliance issues, to indemnity and liability disputes with particular emphasis on the car rental, heavy transport and rail industries. 

Peter acted for Europcar in the first Federal Court proceeding (ACCC v CLA Trading Pty Ltd) brought by the ACCC for alleged unfair contact terms under the Australian Consumer Law (ACL). He has an intimate understanding of the requirements of the legislation and the regulator. He also drafted the first version of the AFIA Car Rental Code of Practice and the Fair Wear and Tear Guide that forms part of that Code. 

Peter advises both large and small rental operators on a broad range of issues, including a review and redrafting of rental terms and conditions to ensure compliance with the ACL, the drafting of commercial agreements for large rental operators and advice on operational issues that are unique to this industry.

DingGo

Shaun is a visionary leader and entrepreneur with a profound passion for innovation and people. As the CEO and Co-Founder of DingGo, an emerging automotive tech start up, he has successfully transformed a bold idea into a thriving business. Under his leadership, DingGo is poised to revolutionize the smash repair industry by leveraging cutting-edge technologies, including artificial intelligence, to enhance the customer experience for all stakeholders in the car repair ecosystem.

A firm believer in unlocking human potential, Shaun fosters a dynamic company culture that prioritizes collaboration, creativity, and growth. He is dedicated to building a great team that not only drives innovation but also cultivates a supportive environment where every member can thrive.

With a background as a qualified accountant and extensive corporate experience combined with growing up working in his family's small business, Shaun possesses a unique blend of financial acumen and entrepreneurial spirit. His commitment to excellence and team empowerment drives DingGo's mission to deliver unparalleled service and efficiency.

Shaun holds a Bachelor of Commerce and a Bachelor of Science from the University of New South Wales and is a member of CPA Australia. His journey exemplifies a relentless pursuit of innovation, a deep-seated belief in the transformative power of technology, and a dedication to unlocking the potential in each of us.

Grid Group

A seasoned Fleet and Car rental executive with thirty plus years in the Fleet industry. Focussing on car rental for twenty of those years running Operations, Fleet and Franchise across major brands which included Hertz Corporate and Thrifty whilst it was owned and operated by the NRMA. Most recently the COO of Camplify Holdings limited (CHL) a peer to peer sharing platform founded in Australia and now in seven countries globally.

Focused on delivering efficiencies and results aligned to the strategic direction of the businesses in which I worked. 

My involvement in car rental extended beyond day-to-day operations. As I contributed to industry reforms as a founding member of the Australian Fleet Industry Association (AFIA) car rental division, advocating for better industry standards and compliance for the car rental industry. Collaborated with other members in designing the first car rental code which has been adopted and since improved.

Focussed on results by building strong pillars for success including:

·   Strong Financial management

·   Building and leading strong teams

·   Strategically aligned

Now semi-retired and assisting grid group along with other companies with their work within the industry.

Judo Bank

Warren’s focus is on the Australian economy, macroeconomic policy and global markets. He is regarded as one of Australia’s top economic analysts and is a regular in Australian and international media.

Warren was awarded the Australian Financial Review’s Top Economic Forecaster 2023 in February 2024.

He advises money managers, business and political leaders via his consultancy firm, EQ Economics.

Warren was appointed Judo Bank’s Economic Advisor in 2021.

In 2022 Warren was awarded an honorary doctorate from the UTS Business School in recognition of his contribution to Australian economics and his work on the economic impacts of the pandemic.

Warren is a regular in the Australian media and on social media platforms. He writes articles for the Australian Financial Review and makes regular appearances on Sky News Australia as well as other media channels.

With a strong focus on forecasting and prediction Warren values open-mindedness, critical thinking, and plain speaking. Theoretical foundations, historical precedent and statistical evidence are at the centre of Warren’s approach to economic problem solving.

Warren lives in Sydney with his wife and two daughters.